Submit a Takedown Notice
Are your copyrighted images or videos appearing on Connections without your permission? File a DMCA § 512(c) takedown notice to have the content removed.
File a Takedown Notice
File a Counter-Notice
Was your content removed in error or due to misidentification? File a DMCA § 512(g) counter-notice to have it restored.
File a Counter-Notice
Check Notice Status
Already filed a notice? Check its current status using your confirmation ID.
Look Up Status
Designated Copyright Agent
Per 17 USC § 512(c)(2), Connections has designated the following agent to receive notifications of claimed infringement. While we strongly recommend filing through the online form above for fastest response, formal notices may also be sent to:
Our Designated Agent is also registered with the U.S. Copyright Office DMCA Designated Agent Directory: dmca.copyright.gov
What Your Notice Must Include — § 512(c)(3)(A)
For a DMCA takedown notice to be legally valid, it must include:
- (i) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- (ii) Identification of the copyrighted work claimed to have been infringed.
- (iii) Identification of the material that is claimed to be infringing or to be the subject of infringing activity, with sufficient detail to permit us to locate it.
- (iv) Information reasonably sufficient to permit us to contact you (address, phone, email).
- (v) A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- (vi) A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner.
Our online form captures all six elements automatically. Use it to ensure your notice is valid.
Counter-Notices — § 512(g)
If we have removed content you posted and you believe the removal was made in error or due to misidentification, you have the right to file a counter-notice.
A valid counter-notice under § 512(g)(3) must include:
- Your full legal name, address, phone, and email.
- Identification of the material that has been removed and the location at which it appeared before removal.
- A statement under penalty of perjury that you have a good faith belief that the material was removed as a result of mistake or misidentification.
- Your consent to jurisdiction of US Federal District Court for the judicial district in which your address is located.
- Your statement that you will accept service of process from the original complainant.
- Your physical or electronic signature.
If a valid counter-notice is filed, we will restore the content 10 business days after receipt unless the original complainant notifies us that they have filed a court action seeking to restrain you from engaging in the alleged infringing activity.
Repeat-Infringer Policy — § 512(i)(1)(A)
Connections has a repeat-infringer termination policy. If a user has multiple confirmed copyright infringements, their account will be permanently terminated. Specifically:
- 1st confirmed infringement: Content removed; warning email sent.
- 2nd confirmed infringement: Content removed; final warning.
- 3rd confirmed infringement: Account permanently terminated. All matches and chats are anonymised. The user is not eligible to re-register on Connections under any name or email.
Counter-notices that result in restoration of content (i.e., the original notice was made in error) do not count toward the strike total.
Important — § 512(f) Perjury Warning
Filing a knowingly false DMCA notice or counter-notice is a violation of US federal law (17 USC § 512(f)) and may result in damages, including costs and attorney fees. Do not file unless you have a good faith belief that the content is infringing or removed in error.
How We Process Notices
- Receipt: Auto-confirmation email within minutes of submission.
- Review: Our team reviews each notice within 10 business days. We may request additional information if the notice is unclear.
- Action: If approved, we remove the content from public view, preserve a sealed copy for the counter-notice window, and email both you and the uploader.
- Counter-notice window: The uploader has the statutory right to challenge the takedown within the counter-notice window. If they do so validly, we restore the content after 10 business days unless you file a court action.
- Audit trail: Every step is recorded in our hash-chained audit log for compliance and dispute resolution.
